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FAQs
These are our most frequently asked questions. We hope you find what you're looking for!
These are our most frequently asked questions. We hope you find what you're looking for!
Global Exchange is a Spanish Company, leader in foreign exchange nationwide and the second in the world, rendering service to private individuals in their trips for business or pleasure.
Our company is located in the main airports, hotels and shopping centers of 23 countries, serving over 8 million customers a year. We are present, in France, with branches and an online currency exchange service, with collection at our branches at Paris, for a wide range of foreign currencies.
Yes. Global Exchange provides an online money order service for your trip to collect at one of our branches at Paris.
Besides getting the best exchange rate for your online exchange (more travel cash for the same price), this service allows you to save time and reduce anxiety, as you will have the currency you need ready for your trip abroad.
No, the exchange rate applied to orders placed through the website in France is more advantageous for you than at the airport branches. By ordering online you qualify for a 20% off the exchange margin, and you collect your currency and pay directly at the airport the day you travel. This way we can make sure you get the best rates online.
If you need more information or have doubts, please contact our Customer Service Department.
Global Exchange has 3 branches at Orly International Airport and 11 branches at Charles de Gaulle International Airport. Check the exact location of our branches.
Besides France, our company is present in another 22 countries, and it is currently immersed in a constant expansion process throughout this country and the rest of the world.
Our currency exchange branches at Paris are available from 06:00 to 21:30, 7 days a week.
You can check the schedule of each branch on this website.
We want to offer an integral service to our Customers, so we provide foreign exchange services with 73 currencies:
EUR Euro, GBP Pound Sterling, USD US Dollar, AED United Arab Emirates Dirham, ARS Argentine Peso, AUD Australian Dollar, BGN Bulgarian Lev, BHD Bahraini Dinar, BOB Bolivian Boliviano Bolivia, BRL Brazilian Real, CAD Canadian Dollar, CHF Swiss Franc, CLP Chilean Peso, CNY Chinese Yuan, COP Colombian Peso, CRC Costa Rican Colon, CVE Cape Verde Escudo, CZK Czech Koruna, DKK Danish Krone, DOP Dominican Peso, DZD Algerian Dinar, EGP Egyptian Pound, GMD Gambian Dalasi, GTQ Guatemalan Quetzal, HKD Hong Kong Dollar, HRK Croatian Kuna, HUF Hungarian Forint, IDR Indonesian Rupiah, ILS New Zealand Dollar, INR Indian Rupee, ISK Icelandic Krone, JMD Jamaican Dollar, JOD Jordanian Dinar, JPY Japanese Yen, KES Kenyan Shilling, KRW South Korean Won, KHR Riel, KWD Kuwaiti Dinar, LKR Sri Lankan Rupee, MAD Moroccan Dirham, MUR Mauritian Rupee, MVR Maldivian Rupee, MXN Mexican Peso, MYR Malaysian Ringgit, NIP Northern Ireland Pound, NOK Norwegian Krone, NPR Northern Ireland Pound, NOK Norwegian Krone, NPR Nepalese Rupee, NZD New Zealand Dollar, OMR Omani Rial, PEN Peruvian Nuevo Sol, PHP Philippine Peso, PKR Pakistani Rupee, PLN Polish Zloty, PYG Paraguay Guarani, QAR Qatari Rial, RON Romanian Leu, RUB Russian Rouble, SAR Saudi Rial, SCP Scottish Pound, SEK Swedish Krona, SGD Singapore Dollar, THB Baht Thailand, TND Tunisian Dinar, TRY Turkish Lira, TTD Trinidad and Tobago Dollar, TWD Taiwan Dollar, UAH Ukrainian Hryvnia, UYU Uruguayan Peso, VND Vietnamese Dong, ZAR South African Rand, XAF BEAC Franc, XOF BCEAO Franc, LBP Lebanese Pound.
We currently do not charge any service fees for any of our currency exchange transactions in France.
In order to offer you the best possible service, we accept different methods to pay for your travel money at our branches: cash and VISA or Martercard credit and debit cards.
The accuracy and seriousness that drive our transactions make this situation very unlikely. However, if this happens, we will proceed to replace the banknote in that very moment.
Besides, for the safety of our Customers, Global Exchange records the serial numbers of banknotes in such a way that counterfeited notes can be detected, or in case a Customer has a complaint, we can check whether it came from our branches or not.
No matter where you are, Global Exchange is a multinational company with several channels you can contact us through. Our excellence in Customer Service makes us consider and resolve each and every problem that our Customers report us, in the best possible way.
You can check our current job vacancies in France on our website. If you can’t find what you are looking for, send us your resume at: rrhh@grupoglobalexchange.com and maybe you’ll be part of our team in the near future.
You can send us your resume through our website, where you can also check our current vacancies available in France.
In Global Exchange we believe in the talent, motivation and commitment of our team, which has made us the third leading currency exchange company in the world. Consequently, we put at your disposal a working environment in which everyone has the opportunity to grow and develop their potential.
(+33) 800940504
(+33) 170981879